Terms & Policies

Terms and Conditions

Last updated: 9 October 2026

1. About Us

This website is operated by A2Z Confectionery Ltd (“we”, “us” or “our”), a company registered in England and Wales.

Company number: 16353313
Registered office: Chichester Enterprise Centre, Terminus Road, Chichester, England, PO19 8FY
Email: sales@a2zconfectionery.com
Telephone: +44 (0)1243 211469

2. Use of This Website

These Terms and Conditions govern your use of our website. By accessing or using this website, you agree to comply with these terms.

If you do not agree with these terms, please discontinue using the website.

3. Website Content

This website provides information about A2Z Confectionery Ltd, its business, products and services.

The website is intended for informational purposes only. No purchases, orders or payments are processed through this website.

We make reasonable efforts to ensure that the information presented is accurate and up to date. However, we do not guarantee that all content is complete, accurate or current at all times.

Product descriptions, images and other materials are provided for general information. Actual products may differ from images or descriptions shown.

4. Intellectual Property

Unless otherwise stated, all content on this website, including text, images, logos, graphics and design elements, belongs to A2Z Confectionery Ltd or is used with permission.

You may view and use the website for personal or legitimate business information purposes. You must not reproduce, distribute, modify or commercially exploit website content without prior written permission, except where permitted by law.

5. Acceptable Use

You agree not to use this website:

• For any unlawful or fraudulent purpose.

• To introduce viruses, malicious code or other harmful technology.

• To attempt unauthorised access to the website, its servers or associated systems.

• In any way that could damage, disrupt or impair the website or its availability.

6. Third-Party Websites

This website may contain links to external websites or third-party services. These links are provided for convenience and information only.

We do not control or accept responsibility for the content, availability, privacy practices or terms of third-party websites. Accessing external websites is at your own discretion.

7. Website Availability

We aim to keep this website accessible and functioning properly. However, we do not guarantee uninterrupted availability and may suspend, withdraw or update any part of the website without notice.

8. Limitation of Liability

To the extent permitted by law, A2Z Confectionery Ltd shall not be liable for losses arising from reliance on website content, temporary website unavailability, technical issues or third-party websites.

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation or death or personal injury caused by negligence.

9. Privacy and Cookies

Your use of this website is also subject to our Privacy Policy and Cookie Policy, which explain how personal information is handled and how cookies and similar technologies are used.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be published on this page with an updated revision date.

11. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory legal rights that apply.

12. Contact Us

If you have questions about these Terms and Conditions, please contact:

A2Z Confectionery Ltd
Chichester Enterprise Centre, Terminus Road, Chichester, England, PO19 8FY

Email: sales@a2zconfectionery.com
Telephone: +44 (0)1243 211469

Privacy Policy

Last updated: 9 October 2026

1. Introduction

A2Z Confectionery Ltd (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or otherwise interact with our business.

We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as amended where applicable.

2. Who We Are

A2Z Confectionery Ltd is the organisation responsible for deciding how and why personal information covered by this policy is processed.

Registered office: Chichester Enterprise Centre, Terminus Road, Chichester, England, PO19 8FY
Company number: 16353313
Email: sales@a2zconfectionery.com
Telephone: +44 (0)1243 211469

3. Personal Information We Collect

As our website does not process online sales or payments, we do not collect payment information through website checkout facilities.

Depending on how you interact with our website, we may collect:

• Contact information: Your name, email address, telephone number and other details you provide when contacting us.

• Enquiry information: The contents of messages, questions or requests you submit.

• Technical information: Information such as your IP address, browser type, device information and website usage data, where collected.

• Cookie information: Information collected through cookies and similar technologies, subject to your cookie preferences and applicable law.

Please do not submit sensitive personal information through our website unless it is necessary and we have provided an appropriate means of doing so.

4. How We Use Your Information

We may use personal information to:

• Respond to enquiries and requests.

• Communicate with customers, suppliers and business contacts.

• Manage and improve our website and business operations.

• Monitor website performance and usage where appropriate.

• Maintain website security and prevent misuse.

• Comply with applicable legal and regulatory obligations.

We will only use personal information for purposes that are lawful and compatible with the reasons for collecting it.

5. Our Lawful Bases for Processing

Under UK GDPR, we must have a lawful basis for processing personal information. Depending on the circumstances, these may include:

• Legitimate interests: For responding to business enquiries, managing our website, maintaining security and improving our services, where these interests are not overridden by your rights.

• Consent: Where you have given valid consent, such as for non-essential cookies or marketing activities where consent is required.

• Legal obligation: Where processing is necessary to comply with applicable law.

We will identify the appropriate lawful basis for each processing activity and will not rely on consent where another lawful basis is more appropriate.

6. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted service providers where necessary to operate our website or business. These may include website hosting providers, email providers, IT support providers and website analytics services.

We may also disclose information where required by law, to protect our legal rights or in connection with a legitimate business or corporate transaction.

Where third parties process personal data on our behalf, we will take appropriate steps to ensure that the information is handled securely and lawfully.

7. International Transfers

Some website or technology providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable data protection legislation.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records and meeting legal obligations.

Retention periods will depend on the nature of the information and the relevant circumstances. When information is no longer required, we will securely delete it or anonymise it where appropriate.

9. How We Protect Your Information

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, alteration, disclosure or misuse.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

10. Your Data Protection Rights

Depending on the circumstances and subject to applicable legal requirements, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request erasure of your personal information.

• Request restriction of processing.

• Object to certain processing activities.

• Request the transfer of information you have provided to us, where the right to data portability applies.

• Withdraw consent where processing is based on consent.

• Complain to the Information Commissioner's Office (ICO).

To exercise your rights, contact us using the details below. We may need to verify your identity before responding.

You also have the right to complain to the ICO at https://ico.org.uk/.

11. Marketing Communications

We will only send direct marketing communications where permitted by applicable law.

Where consent is required, we will obtain it before sending marketing communications. You can opt out of marketing communications at any time using the unsubscribe facility provided or by contacting us.

12. Cookies

Our website may use cookies and similar technologies to support website functionality, remember preferences, analyse website usage or provide other services.

Non-essential cookies will only be used where the required consent has been obtained. For further information, please read our Cookie Policy.

13. Third-Party Websites

Our website may link to third-party websites. We are not responsible for the privacy practices of external websites, and we recommend reviewing their privacy policies before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business, website functionality or legal requirements. Any revisions will be published on this page with an updated date.

15. Contact Us

For questions about this Privacy Policy or how we process personal information, contact:

A2Z Confectionery Ltd
Chichester Enterprise Centre, Terminus Road, Chichester, England, PO19 8FY

Email: sales@a2zconfectionery.com
Telephone: +44 (0)1243 211469

Cookie Policy

Last updated: 9 October 2026

1. Introduction

This Cookie Policy explains how A2Z Confectionery Ltd uses cookies and similar technologies on its website.

Cookies are small text files stored on your device when you visit a website. They can help a website function correctly, remember preferences and provide information about how visitors use the site.

2. How We Use Cookies

Our website may use cookies and similar technologies for the following purposes:

• Strictly necessary cookies: These support essential website functions, security and the proper operation of the website.

• Functional cookies: These may remember preferences and improve your browsing experience.

• Analytics cookies: These may help us understand how visitors use the website and identify areas for improvement.

• Third-party cookies: These may be set by external services integrated into our website, such as embedded media or analytics tools.

The categories above describe possible uses. The cookies actually present on our website will depend on the services and features installed.

3. Consent to Cookies

Strictly necessary cookies may be used where permitted by law.

We will obtain your consent before using non-essential cookies where consent is legally required. You should be able to accept or reject non-essential cookies and change your preferences later.

We will not treat simply browsing the website as consent to non-essential cookies.

4. Managing Your Cookie Preferences

You can manage your cookie preferences through the cookie settings facility provided on our website, where available.

You can also manage or delete cookies through your browser settings. However, blocking certain cookies may affect some website features.

Withdrawing consent does not affect the lawfulness of any processing carried out before consent was withdrawn.

5. Third-Party Services

We may use third-party services to support website functionality, analytics or embedded content. These providers may use their own cookies or similar technologies, subject to their respective terms and privacy policies.

Where applicable, we will ensure that appropriate consent is obtained before non-essential third-party technologies are activated.

6. Personal Information and Cookies

Some cookies and similar technologies may collect information that qualifies as personal data under applicable data protection legislation.

Where this occurs, we will handle that information in accordance with our Privacy Policy and applicable data protection requirements.

7. Changes to This Policy

We may update this policy when our website, cookie usage or legal obligations change. The latest version will be published on this page with an updated revision date.

8. Contact Us

If you have any questions about our use of cookies, please contact:

A2Z Confectionery Ltd
Chichester Enterprise Centre, Terminus Road, Chichester, England, PO19 8FY

Email: sales@a2zconfectionery.com
Telephone: +44 (0)1243 211469